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Design Aesthetics Leading to m-Loyalty in Mobile Commerce
Information & Management
Format: Journal Article
Publication Year: 2006
Pages: 950 - 963
Source ID: shanti-sources-116768
Collection: Meditation Apps
Abstract: Researchers have previously examined the technology acceptance model (TAM) in many contexts, including the Internet. More recently TAM has been enhanced to include a hedonic component of enjoyment but the effect has rarely been investigated in a mobile commerce context. In addition, specific antecedents of TAM related to design aesthetics have not been examined within the mobile domain. Our research filled these gaps, and discovered that visual design aesthetics did significantly impact perceived usefulness, ease of use, and enjoyment, all of which ultimately influenced users’ loyalty intentions towards a mobile service.